Managed Solutions

Voice

Herotel Business Cloud Call streamline business communication with high-quality, cost-effective voice calls over data networks, connecting local, mobile, and international destinations effortlessly.

Key features of our Voice solutions

Herotel Business Cloud Call transforms business communication by seamlessly integrating with existing network architectures. It enables businesses to route voice calls over business fibre and LTE data networks to internal branches and external destinations—whether local, mobile, or international. With high-quality connections at competitive rates, Herotel Business Cloud Call centralises voice communications for simplicity and cost-effectiveness.

This secure, scalable, and cost-effective solution ensures that every call is clear, reliable, and well-supported, meeting all your business connectivity needs.

Seamless Integration

Cloud Call integrates with your existing network architecture, enabling efficient voice call routing over your business fibre or LTE data network to other branches, enhancing internal and external communication.

Flexible Call Routing

Route voice calls to local, mobile, or international destinations with ease, benefiting from Herotel’s competitive call rates for all destination types.

Desktop Application

Enhance your business communication with a feature-rich desktop app that includes IP phone integration, softphone capabilities, messaging, conferencing, faxing, file transfer, and more.

Mobile Application

Employees can communicate on-the-go with a mobile app that serves as a virtual extension, allowing them to make and receive calls from anywhere with wireless internet or 3G connectivity.

Call Recording

Easily manage and access call recordings through a simple interface, providing a secure and efficient way to store and retrieve important conversations.

Virtual Reception

Customise voicemail and switchboard greetings with Herotel’s virtual reception feature, enhancing customer service and professionalism for your business.

Call Centre Solution

Optimise customer service with tailored call centre solutions that support high volumes of inbound and outbound calls, ensuring efficient handling and tracking of customer interactions.

Get started with Herotel Business

What others customers say about our offering

Herotel Business has provided us with fast and reliable connectivity, ensuring seamless operations.

Sipho Mthethwa
IT Manager

Retail

Our team depends on fast, stable connectivity, and Herotel Business has never let us down.

Thandi Dlamini
HR Lead

Tech

Their dedicated support team ensures we’re always connected, no matter the demand.

Thabo Mthembu
COO

Education

Thanks to Herotel Business, we have the high-speed connectivity we need to grow our business.

Lisa van Rensburg
Operations Director

Financial

With Herotel Business, our connectivity is seamless, allowing us to focus on growing our business.

David Mokoena
Managing Director

Hospitality

Our medical practice relies on uninterrupted service, and Herotel Business ensures just that.

Jason Naidoo
Operations Director

Healthcare

Herotel Business has helped us scale efficiently with consistent, high-speed connectivity.

Nico Botha
CTO

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